December is a busy time for everyone in our industry. On top of the holiday parties and the frenzy of Christmas shopping, both dentists and patients scramble to get their outstanding insurance claims through before year-end. These busy times can put your lab and its staff to the test, and more than likely, it will put your lab’s management systems to the test. Accounting details, production management, HR management and most importantly, customer service, can all be strained during high-volume times. Read More
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