How many clients have you lost this month? Running a small lab can be hard. You have orders to fulfill, finished products to deliver and clients to manage. While the bulk of your time is spent focused on your craft—ensuring that every step of production is completed both artfully and in a timely manner—it is also important to make sure you are nurturing your client relationships. Use our 6 relationship building tactics that actually work and ensure you never lose another client again. Read More
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